Admin FAQ

Frequently asked questions for project administrators are available in [Admin FAQ] under [Project Management] in the side menu. Click a question to expand the answer.

Admin FAQ screen

FAQ Categories

Category

Main Topics

FAQ on Communication, Power, and Battery

Battery life, data usage, not-in-operation status, transmission limits, etc.

FAQ on Operation and Performance

Differences between AI modes, video count limits, waterproofing, schedule settings, etc.

FAQ on Security and User Management

Multi-factor authentication (MFA), password changes, invitation validity period, etc.

FAQ on False Detections and Detection Adjustments

Causes of and countermeasures for false detections, non-detection areas, motion sensor response, etc.

FAQ on Maintenance and Troubleshooting

Precautions when replacing batteries, SD card handling, checks for communication errors, etc.